Author: Stephen Brown

• The Channel Manager will deliver the channel strategy for the region and align commercial plans through channel expertise.
• Ensuring long term business and category growth through implementing and reinforcing solid sales practices and execution of an agreed Distributor Action Plan.
• The successful candidate will be responsible for adhering to the process for key account management and building and maintaining relationships with strategic partners.

Strategic Account Onboarding

• Identify strategic partners.
• Manage the onboarding process as per agreed actions.
• Manage key accounts.
• Ensure the onboarding & retention of as many key clients as possible.
• Establishing and fostering strong contacts with key players, understand their needs and provide appropriate solutions.
• Determine tactics to execute the strategy to capture end user details of these dealers for the purpose of customer satisfaction and retention.
• Expand communication network in the industry to strengthen Vantage’s presence.
• To register all opportunities on Salesforce and to keep those records updated.
• To draw on expertise of Regional Sales Managers to help prove our solutions to prospective customers.
• To uphold sound and accountable sales administration
• To uphold set standards of profitability & cost of sales.

Customer Management

• Ensure customer satisfaction and retention by implementing the determined actions with specific reference to subscription renewals.
• “Walking the Journey” with the customer before signal expiration and ensuring tailored actions are taken months before the expiration.
• Working closely with marketing to utilise sales force for process automations.
• Employing strategy on capturing end user details both new and existing customers for future actions.
• Actively get to know new & existing customers to build strong relationships
• Driving the efficiency of subscription signals.

Qualifications / Experience:

3 years’ experience in channel management or related environment

Skills / Knowledge:

• Self-motivated with a results-oriented mindset and the ability to work independently
• Excellent presentation and communication skills (verbal & non-verbal).
• Microsoft Office Suite, particularly Microsoft Excel and PowerPoint.
• Problem solving ability.

Market related remuneration package, including benefits.